Fastest way to deleteUninstalled the app? Email us directly and we'll handle it from our end.
Email to Request Deletion
01Delete in-app (fastest)
Open the FX Globe app → Settings → Privacy & Security → Delete Account. Confirm your password, and your account and all associated data are permanently deleted immediately — no waiting period.
02How the request works
- Email
fxglobe@cimkoconsulting.comfrom the address linked to your account, or use the button above - Include the email you signed up with, and whether you hold a Consumer or Provider account
- We verify the request came from the account owner, then trigger the same permanent deletion the in-app button uses — your account and data are removed immediately, not on a delay
- You'll get a confirmation email once it's done, typically within 1–2 business days of us processing the request (the deletion itself is instant — the wait is just for us to verify it's really you)
03What gets deleted
Consumer accounts
Profile, saved signals, follows, notification tokens, interaction history
Provider accounts
Profile, posted signals, follower relationships, analytics, KYC records
04Before you request deletion
- If you have an active paid subscription, mention it in your request — deleting your account does not automatically stop billing, and we'll help you cancel it as part of the process
- Deletion is permanent. Signals you've posted, follower history, and performance stats cannot be recovered once removed
- Some information may be retained where legally required — for example, transaction records for financial compliance — even after the rest of your data is deleted